Senior Technical Support Specialist (Mandarin Speaker)

Asia Teleservices, Inc. · 📍 Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
PHP 85000 - 100000
Asia Teleservices, Inc. is seeking a highly skilled and experienced Senior Technical Support Specialist with proficiency in Mandarin. The ideal candidate will be responsible for providing technical assistance to our clients, ensuring their systems and networks are running smoothly. This role offers a competitive salary and the opportunity to work in a dynamic and fast-paced environment.

📋 Tanggung Jawab Pekerjaan

Provide technical support to clients, including troubleshooting and resolving hardware and software issues.,Assist in the installation, configuration, and maintenance of network equipment and systems.,Document technical issues and solutions for future reference.,Collaborate with the engineering team to develop and implement technical solutions.,Conduct regular system checks and performance monitoring.,Train and mentor junior technical support staff.,Communicate effectively with clients and internal teams to ensure timely resolution of technical issues.,Stay updated with the latest technological advancements and industry trends.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,Minimum of 5 years of experience in technical support or a related role.,Proficiency in Mandarin, both written and spoken.,Strong understanding of networking concepts and technologies.,Experience with network equipment and systems from various vendors.,Excellent problem-solving and analytical skills.,Ability to work well under pressure and meet tight deadlines.,Strong communication and interpersonal skills.

🛠️ Keahlian

Technical support and troubleshootingNetwork equipment and systems installation and configurationSystem performance monitoring and optimizationTechnical documentation and reportingTraining and mentoringMandarin language proficiencyProject management and coordinationCustomer relationship management
Siap Melamar?
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang

Lowongan Terkait