Host/Hostess - Premium Hospitality Role at Cafe Batavia

Join Cafe Batavia, a renowned name in Jakarta’s hospitality scene, as a Host/Hostess and become the welcoming face of our establishment. This role is perfect for dynamic, customer-focused individuals who thrive in a fast-paced environment and take pride in delivering exceptional guest experiences. Located in the heart of Jakarta Barat, our cafe is known for its premium ambiance and commitment to quality, making it an ideal place to showcase your hospitality skills.

As a Host/Hostess at Cafe Batavia, you will be the first point of contact for our guests, ensuring they feel valued and well-cared for. You will greet customers with a warm smile, assist with seating arrangements, and provide information about our menu and special offers. Your role is crucial in creating a memorable dining experience for our guests, which is why we are looking for someone who is not only professional but also passionate about hospitality.

📋 Tanggung Jawab Pekerjaan

• Greet and welcome guests with a warm and professional demeanor.
• Assist guests with seating arrangements and provide information about the menu and special offers.
• Ensure a clean and inviting atmosphere by managing table settings and maintaining a tidy environment.
• Handle customer inquiries and complaints with empathy and efficiency.
• Collaborate with the kitchen and bar staff to ensure smooth service delivery.
• Promote our cafe's events, promotions, and new menu items to enhance customer engagement.
• Monitor and report any issues or concerns to the management team.
• Uphold our cafe's values and standards of service, ensuring a consistent and high-quality experience for all guests.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in a hospitality role, preferably as a Host/Hostess.
• Excellent communication and interpersonal skills.
• Strong customer service orientation and ability to handle multiple tasks simultaneously.
• Professional appearance and grooming standards.
• Familiarity with basic food and beverage knowledge is a plus.
• Ability to work in a fast-paced environment and manage time effectively.
• Knowledge of English is a plus.
• Must be able to work flexible hours, including weekends and holidays.

🛠️ Keahlian

Lowongan Terkait