Collection Agent (Field Visiting) - Bandar Lampung, Lampung

Join Infomedia Nusantara, a leading provider of integrated business solutions in Indonesia, as a Collection Agent (Field Visiting) in Bandar Lampung, Lampung. In this contract-based role, you will play a crucial part in our financial services operations, focusing on debt collection and customer service. This is a great opportunity to leverage your field experience and contribute to our mission of providing reliable and efficient financial solutions.

As a Collection Agent, you will visit customers in their homes or offices to collect outstanding payments, negotiate payment plans, and resolve any issues related to overdue accounts. You will use our in-house collection software, iCollect, to track and manage your collection activities. This role offers a dynamic and challenging work environment, with opportunities for growth and development.

📋 Tanggung Jawab Pekerjaan

• Visit customers to collect outstanding payments and negotiate payment plans.
• Use iCollect software to track and manage collection activities.
• Resolve any issues related to overdue accounts and provide customer service.
• Report collection activities and follow up on unresolved cases.
• Adhere to company policies and procedures related to debt collection.
• Maintain accurate and up-to-date records of all collection activities.
• Provide regular updates to the collection team on the status of outstanding accounts.
• Participate in training and development programs to enhance your skills and knowledge.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in debt collection or field sales.
• Strong communication and negotiation skills.
• Ability to work independently and manage time effectively.
• Familiarity with iCollect or similar collection software.
• Knowledge of financial services and debt collection processes.
• Valid driver's license and reliable transportation.
• Ability to work in a fast-paced and challenging environment.
• Willingness to travel to various locations within Bandar Lampung.

🛠️ Keahlian

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