Field Collection Officer - Balikpapan
Join KB Finansia Multi Finance as a Field Collection Officer in Balikpapan and play a pivotal role in ensuring timely loan repayments while maintaining strong customer relationships. This position offers a dynamic work environment where you can develop your skills and grow your career. Based in the vibrant city of Balikpapan, you'll be at the forefront of our efforts to support our customers and maintain financial stability.
As a Field Collection Officer, you'll be responsible for visiting customers to collect outstanding loan payments, negotiating repayment plans, and providing excellent customer service. You'll work closely with our team to ensure that our customers can meet their financial obligations while also building long-term relationships. This role is perfect for someone who is detail-oriented, has strong communication skills, and is passionate about helping others.
At KB Finansia Multi Finance, we are committed to providing our employees with the tools and support they need to succeed. We offer competitive salaries, opportunities for professional development, and a collaborative work environment. Join us and be part of a team that values your contributions and helps you achieve your career goals.
📋 Tanggung Jawab Pekerjaan
- Visit customers to collect outstanding loan payments
- Negotiate repayment plans with customers
- Provide excellent customer service and build strong relationships
- Monitor and report on collection activities
- Assist in the resolution of customer disputes
- Ensure compliance with company policies and regulations
- Provide feedback and suggestions for improving collection processes
- Participate in team meetings and training sessions
🎓 Kualifikasi & Syarat
- Minimum 2 years of experience in a similar role
- Bachelor's degree in Business Administration, Finance, or a related field
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented with a focus on accuracy
- Knowledge of financial products and services
- Familiarity with Microsoft Office Suite
- Valid driver's license and reliable transportation
🛠️ Keahlian
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang